Frequently Asked Questions

Q. Do you provide free quotations?

Yes. We offer free roof inspections and quotations, with no call-out fees.

Q. Are your prices competitive?

Absolutely. Our pricing is highly competitive, and we are committed to matching or beating any like-for-like written quotation.

Q. Do you provide an emergency call-out service?

Yes. We’re available 24 hours a day, 7 days a week for emergency roofing work.

Q. Are you insured?

Yes. We hold comprehensive public liability insurance cover up to the value of £1 million.

Q. Do you require a deposit?

Not usually. It depends on the size and nature of the project, and we’ll confirm this before starting any work.

Q. Do I need to arrange scaffolding or waste removal?

No. We handle all scaffolding and waste removal as required.

Q. I own a tenanted property with a leaking roof but live abroad (or elsewhere in the UK). Can you assist?

Yes, certainly. We can coordinate directly with your tenants or letting agent to gain access, provide photographic evidence of any issues, and supply a detailed quotation via email.

Q. Can I see evidence of the work undertaken?

Yes. We can supply photographic and drone images of your roof before, during, and after the works.

Q. Is your work guaranteed?

Yes. All our work is fully guaranteed. The length and terms of the guarantee vary depending on the materials used and the nature of the project, which will be clearly outlined in advance.

Q. Are you able to provide references?

Yes. We’re fully vetted and approved by TrustATrader and Checkatrade, where you can read over 90 customer reviews.